FAQs

Follow the instructions in our order placement guide here.

  • Step 1: Add to cart all the products you want 
  • Step 2: Checkout by adding your delivery address
  • Step 3: On the completion a prompt will be shared

If you have any issues placing your order, feel free to call, text or WhatsApp us on +254 791 963 968 or contact us on Facebook, Twitter, Instagram or web live chat.

We sell high-quality human hair extensions sourced from Peru and India.

We also have a range of Brazilian weaves sourced from the best suppliers in the market.

Delivery is dependent on your location. If ordering in Nairobi you can get your order as early as the same day depending on the order confirmation.

For orders outside of Nairobi, the standard delivery timeline is 2 – 3 days depending on confirmed payment, your delivery preference and time of order confirmation.

Customer Service is happy to find the best delivery

No, we sell our hair directly through our online shop or through agent shops online.

This allows you to order our products wherever you are in the country at any time through our online platform.

If you’re in Nairobi, you are welcome to visit our pick up point in CBD along Tom Mboya street, World Business Center, 2nd Floor during office hours

We deliver our products countrywide. Delivery costs are based on location.

We also offer same day delivery within Nairobi for all orders placed before 10 AM  in the morning

Orders within Nairobi

Same Day

Next Day

Order under 5,000

Ksh 300

Ksh 250

Order Above 5,000

Ksh 250

Free

Orders outside Nairobi

Same Day

Next Day

Order under 5,000

N/A

Ksh 250

Order Above 5,000

N/A

Ksh. 250

No, all payments should be made using our MPESA paybill number XXXXX.

Allure Fashion & Beauty allows you to pay via our MPESA paybill number XXXXXX. When you place your order on our website, this payment option will be displayed.

We have already discounted our prices to make them very competitive. All our prices are not negotiable.

The quality of our virgin hair extensions remains the same regardless of the type you choose. The major difference in Peruvian, Indian and Brazilian hair is the texture and their reaction to heat and styling.

  • Peruvian hair has a coarser texture compared to Brazilian hair.
  • Peruvian tends to curl more when wet and offers a natural fullness and body.
  • Indian hair is very silky and soft to touch.
  • Brazilian hair is extremely versatile and known to maintain its curly texture very well.

Our customer care line is always open in case you need advice on the type of hair to choose based on your desired look.

We can also recommend you to visit one of our top hairdressers in Kenya for additional advice.

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